Claims Overview
At Bluefire, we understand being involved in an accident is stressful enough. We want to make sure the process is as seamless possible. The first step is filing a claim. We have a simple online form that you can access 24/7 to report your claim. Once submitted, a claims representative will respond within 48 hours. If you would prefer to call to submit a new claim or if you need to check the status of an existing claim by phone, please use the following phone numbers: (866) 424-9511 Hours of operation: 8:00 a.m. – 6:00 p.m. CST If you need to mail documents, please send them to: Bluefire Insurance PO Box 143279 Irving, TX 75014 If you need to email any claims documents and/or photos, please send them to: claimsdocs@bluefireins.com Prior to sending your email, please reference your claims number.